State Farm® Insurance Agent Ayinde Matthews

"We recently purchased a home in the Spring Hill Florida area. In our search for home insurance we chose Ayinde Matthews-State farm insurance agency. Our contact was Danielle Spencer an Office Representative. She was extremely knowledgeable and helpful in securing the coverage that we felt was best for our new house."

"Today I met Ashley for the first time. I was there to pay my house insurance bill and had opportunity to ask some questions about my policy. I found Ashley to be very friendly, helpful and knowledgeable. She is absolutely the kind of person you want at the front desk and a stellar example of what customer service should look like!"

"I was at the Honda Dealer when they needed proof that I would be insured upon purchaseing my New Honda CRV Hybrid 2024. When I called I was connected to Shanna Umphress. I explained what I needed and if it was possible right away. I gave her all my current CRV info to look us up, then I told her what I was about to purchase. It took her no time before she called me back with cost and all I needed for the Dealer. I cannot thank her enough for working so quickly so I could get things going to purchase my car and picked it up the next day. Shanna was awesome & I so much appreciate doing business with her & State Farm."

"This agent is great. Also Justine is the exemplification of excellent customer service! Needed help and she was there for me! Thanks Justine! 💜 Update I love this agent! Even though I've moved out of state when I was not able to get info I needed from my new State Farm agent Tyler and Shanna were there to save the day! Shanna had to leave so Jacob took over and resolved everything! He was so helpful and accomadating. People like Jacob and Shanna are the reason I will never use any other company for my insurance needs. Thank you so much for being there for me! I hope you get a great Christmas bonus. Any person in Spring Hill should run to this State Farm office for insurance coverage. HAPPY HOLIDAYS !! I love my new home but I truly miss your office. 100 STARS IS WHAT I WOULD RATE YOU"

"I had the pleasure of calling and working with Ayinde Matthews and Danielle Spencer from State Farm Insurance. They helped me with a Surety Bond and switching my card insurance from USAA to State Farm. USAA raised my rates and according to them it was because of the claims filed ( not by me ) and also inflation. They saved me a considerable amount on my car insurance while keeping the same coverage as before. I would highly recommend them if you are looking for a change in anyway. I want to thank them both, for they were very polite and professional. They were also very quick to get back to me to answer any questions I might have had. Danielle also stayed after hours to assist with my calling USAA and cancelling my policy. Thank you both very much for your help."

"We recently make a claim because our damaged by a severe thunderstorm with large hail. Our State Farm agency contacted us within a couple of days to meet with us. On the day of our choosing, we meet with Ashley Korbut, a customer care specialist. We were so surprised! She was there to assist us, just assist us! Ashley briefly described the claim process and assured us the agency was there to help whenever we had questions or issues. The she went over all of our policies with us, answering any and all of our questions. We left feeling relieved and empowered with the new information provided. Ayinde Matthews and his staff are very professional and geared to their clients. We trust and appreciate this agency and you can too."

"Mark was great! Saved us over $1000 switching from Geico, made the process very simple and then invited us to the office to meet in person, give us our cards and really made us feel comfortable and welcome. They have a really nice office space as well. Super pleased! Thanks Mark!!"

"I would like to thank the Ayinde Matthew’s State Farm Insurance Agency for being so generous in donating items for our Hillbilly golf tournament. Their generosity and commitment to giving back to the community has went a long way in making this a successful tournament. On a more personal note I would also like to thank Mark for going over and above in helping me lower my rates and at the same time adding another policy to my insurance plan. Mark you deserve your own office space."

"We are all dealing with the skyrocketing prices of goods & services across the board recently. So, yesterday when my mom was contacted by Allstate & promised to save her $600 per year on her auto insurance without changing her coverage, she JUMPED on it. Thank goodness Mark Shivcharan had her back! He respectfully thanked her for being a long time client & was sincerely sorry he couldn't save her that kind of money. He even went so far as to place a 3 way call to the new agent, just to make sure Mamacita wasn't getting hosed, but requested to look over her declarations page just to be sure. So, I emailed the documents to him as soon as I got to Mom's today. Turns out, the new agent had completely mislead her & dropped her bodily injury coverage from $100,000 to $10,000, after promising the exact same coverage several times😲😡. Mark even voiced to both Mom & the Allstate agent that something wasn't right with this new policy. We are so thankful for Mark & the Ayinde Matthews State Farm agency today! He even placed another 3 way call to expose the fraud, cancel the policy, have Mom REMOVED from their call list for her protection, & even managed to knock a few dollars off her premium for safe driving. Had he not taken the initiative & care he did, Allstate would have already deducted the more than $600 premium from Mom's account & she would have been SOL missing that money for 7-10 business days☹️. It is shameful that Allstate would employ an agent that would flat out lie to take advantage of one of our Florida seniors. I found it to be super unethical & just plain gross. I'm a life long State Farm client myself & have never been treated with the care Mom got from the Ayinde Matthews State Farm agency. I'm actually going to change agents myself ASAP. Thank you Mark! God bless😊"